Frequently asked questions

Click the ‘Create my album’ button at the top of the screen.

Yes, they're available on our products page. They'll be emailed to you as a PDF.

Our handmade albums usually take around 1-2 weeks. This can be a little longer during busy periods. If you need your photo album for a certain date, email us on hello@my1stphotos.co.uk with your order number and we'll see if we can help.

Yes! Screen shots don’t come out very well, but most phone photos are fine. Just make sure they're not too dark as they won't look very clear when printed.

Yes, they look really good!  You'll need to make up the collage beforehand and then upload it to your album. There are several apps you can do this with.

We do 6, 10, 14 and 18 page versions of our photo album. You can choose to have photos, text or collages on any page.

Yes, we use non-toxic ink and 100% polyester fabric. They're perfectly chewable and can be washed too.

Yes, of course. We can send PDF Gift Vouchers by email for you to give as a gift.